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    Mould Eradication Service Delivery

    Mould Eradication Service Delivery

    QST have been at the forefront of the Mould Eradication industry since 2010. We have since accumulated many years of experience in treating and remediating mould, serving a wide range of clients nationally. We are a true ‘authority’ on all things mould. Initially working with clients within West Yorkshire, we have grown to be a business that has remediated over 5,500 properties across the UK in 2023, becoming a valued delivery partner for our many customers. Clients appreciate our undoubted expertise in Mould remediation, our laser focus on our quality of work, customer satisfaction levels and our commitment to driving innovation and promotion of best practice within this sector.

     

    We treat every home as if it were our home, we treat customers with dignity and respect, placing a great focus on educating customers on how to reduce the potential for mould within their homes. Many of our operatives have been with us since the start, and we have created a culture in the business which promotes inclusivity and diversity. Everybody has a voice, and all staff are empowered to drive the business forward. They have joined us on our journey to eradicate mould and improve the lives of our customers because they know that they are making a difference.

     

    QST are driving the industry forward by tackling the biggest challenges head-on. Our commitment is to help customers formulate and navigate their response to Awaabs Law, by understanding the challenges they face, whilst providing the support and expertise they need in these complex times. Our unique ability to adapt, mobilise and implement at short notice truly sets us apart.

     

    What also sets QST apart is the wide range of work we undertake for our clients, from loft surveys and installation to plastering, painting & decorating, thermal insulation, small joinery works and HHSRS surveys. This provides our customers with the means to authorise additional works immediately – whilst we are already within the property, minimising the risk of any delays.

    Who We Are

    Our Mission

    Mission:

    We’re on a mission to make homes healthier and communities happier.

    Pioneering a new era in mould eradication, our expert team is on a mission to improve homes, health and lives, through exceptional mould remediation services and eco-conscious practices.

    Vision:

    Our vision at QST is to be the leading mould eradication company in the UK, setting the standard for service excellence, environmental responsibility, and positive community impact.

    We aspire to be the go-to choice, where every home we touch becomes a safer, healthier space, creating brighter and happier tomorrows.

    Values:

    Open and Honest: You can trust us.
    Customer-Centric Excellence: We prioritise the well-being of customers.
    Eco-Friendly: We are dedicated to eco-friendly practices.
    Community Connection: Enabling positive change by creating healthier homes and fostering a sense of well-being within the communities we serve.
    Innovation and Progress: Using smart and innovative ways to test-for and remove mould.
    Team Collaboration: Our team is our strength.

    Our Services

     

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    Client Testimonial

    “I Just wanted to say a massive thank you to your operative for his professionalism today in dealing with our tenant. This tenant can be very challenging and intimidating, but your operative acted with the utmost professionalism during the visit, with their behaviour making what could have been a very difficult situation, actually easy. The tenant even paid them a compliment.
    Please pass on my thanks.”

    Mark Ryalls - Quality & Customer Compliance Officer, Rotherham Metropolitan Borough Council

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    Client Testimonial

    “I would like to take this opportunity to commend QST on their service to Yorkshire Housing. Having worked with QST directly over five years, I have found them to be of the highest quality in all aspect of their work. From referral through to invoicing, the service Yorkshire Housing has received over this time has been impeccable with 100% positive customer satisfaction and having personally tested for value for money, QST come highly recommended.”

    Fraser Buckle. Technical Services Manager, Yorkshire Housing

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    Client Testimonial

    “Excellent contractor, no issues whatsoever”

    Client

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    Tenant Testimonial

    “The lads came out today to do the work on treatment and prevention of black rot. The QST guys were incredibly helpful and their priority was that they did a thoroughly professional job for the customer and they meant it. Very pleased with how they conducted themselves and quality of work…Thank you for placing me as a priority. The lads that came round said the dampness stank. I am so pleased the work has been done so I can get my health back to normal.”

    Tenant - Greater Manchester - 2019