QST 7-day Survey & Remediation Service

Our industry-leading 7-day survey and remediation service is already exceeding the expected upcoming Awaabs Law standards, and is amongst the first of its kind within the affordable housing sector.

The service includes a detailed survey and full eradication of mould within 7 days, along with a full guarantee and a comprehensive report provided for the tenant*.

Our client Berneslai Homes has a zero-tolerance policy for mould in their properties, and had committed to a 7-day remedy for any affected tenants. QST were appointed to assist them in developing an SLA which worked for all parties to ensure that the Housing Association delivered on their promises to their customers.

We are excited to share updates on our progress as we continue to provide exceptional service to our clients.

 

*subject to unrestricted property access.